FEATURE

GLOBAL PERSPECTIVES: EVALUATING SUPPORT

FOR INTERNATIONAL STUDENTS AT TWU

SADIE MCDONALD AND KATIE VERMEULEN

In an effort to understand the experiences of international students at Trinity Western University (TWU), Mars’ Hill conducted a survey that received 20 responses, and interviewed key voices within the community. These voices included second-year psychology student Ashani De Silva from Sri Lanka, fourth-year MCOM student and Intercultural Programs (ICP) student leader Tunu Kibe from Kenya , and Christopher Wong, Associate Director of Intercultural Programs. With the aim of reflecting on different perspectives, Mars’ Hill explores what it truly means to be part of a global university. How have students from around the world experienced an institution committed to equipping every graduate to think truthfully, act justly, and live faithfully for the good of the world and the glory of God?

One survey response described a predominantly white, upper-class environment at TWU that creates a unique adjustment for international students. According to this perspective, the local demographic is largely composed of students who, often unknowingly, benefit from the privileges and support systems provided by their families. There can sometimes be a lack of awareness of the complexities and obstacles international students face in navigating academic and personal life abroad—challenges that can easily be overlooked by those who have not had to contend with them firsthand. That being said, it is important to recognize that all lived experiences come with their own set of challenges. No one person’s hardships are greater or more valid than another’s. The struggles faced by local students—whether academic pressure, family expectations, or social dynamics—are still significant. What is crucial is fostering an environment where we acknowledge and respect the diversity of challenges, understanding that each person’s journey is shaped by unique circumstances.

One survey response described a predominantly white, upper-class environment at TWU that creates a unique adjustment for international students. According to this perspective, the local demographic is largely composed of students who, often unknowingly, benefit from the privileges and support systems provided by their families. There can sometimes be a lack of awareness of the complexities and obstacles international students face in navigating academic and personal life abroad—challenges that can easily be overlooked by those who have not had to contend with them firsthand. That being said, it is important to recognize that all lived experiences come with their own set of challenges. No one person’s hardships are greater or more valid than another’s. The struggles faced by local students—whether academic pressure, family expectations, or social dynamics—are still significant. What is crucial is fostering an environment where we acknowledge and respect the diversity of challenges, understanding that each person’s journey is shaped by unique circumstances.

Christopher Wong, the Associate Director of Intercultural Programs (ICP) at TWU, shared that in 2016, the international student population, excluding the U.S., was about 13 percent. By 2023, this number had grown to 60 percent , largely comprising the graduate population. In January 2024, Minister of Immigration, Refugees, and Citizenship Marc Miller announced a 35 percent decrease in international study permits, a cap expected to last two years. By 2025, 437,000 study permits will be issued as part of Canada's economic recovery plan. With this cap in place, the landscape for international students is shifting. Despite these challenges, academic support remains a key factor in the student experience.

Academic and Social Support

Ashani, a second-year psychology student from Sri Lanka and a student leader for ICP Community Dinners, expressed overall satisfaction with the academic support at TWU, rating her experience 4 out of 5. “The smaller class sizes really help with communication,” she noted, appreciating the accessibility of professors. However, she emphasized the need for additional resources tailored to international students who often face extra complexities navigating academic life.

Socially, Ashani rated her experience similarly, pointing to events like chapel services and dorm gatherings as essential for making friends. “I’ve always been introverted, but these events helped me step out of my comfort zone and connect with others,” she said. However, she acknowledged that international students sometimes form cliques and suggested that more effort could be made to integrate local and international students effectively.

Tunu Kibe, a second-year MCOM student from Rwanda and the marketing team lead for ICP, echoed Ashani’s sentiments about the importance of community integration. He explained, “After orientation, it’s about how to find ‘my people.’ Everyone is trying to find their place, but for some, it takes a long time.” Tunu recognized that a lack of community can contribute to some international students leaving TWU, highlighting the necessity of creating a welcoming environment for everyone.

Christopher Wong emphasized the evolution of the ICP as a vital support system for international students. “The Global Lounge is part of the best building on campus, showing [TWU’s] intentionality towards the global family of international students,” he said. He also noted that the fellowship has become more inclusive over the years, providing various opportunities for students to engage with one another and build connections.

What do the students have to say?----------------------------------------------------------------------

Q15. In what ways has the university positively contributed to your academic or social life? Survey short answer responses:

Campus-wide events and the support given academically by profs, facilities (library), etc. have helped me balance studies and socializing in a healthy way.

People are friendly. They support you, especially some professors.

Everyone is supportive.

A holistic way of viewing life throughout a complete education.

A lot of the events at uni have helped in connecting with other students.

They help a lot by giving tutoring–that is best part of TWU..

With thoughtful assignments that helped me push my limits.

“Writing centre! [...]The one-on-one [with] profs in office hours. [They are] willing to be open and talk things through [...] when [you] don’t want to speak in class. Accessible. Event free food! Asking staff at ICP for help with anything. Scholarships! On campus jobs!”

Making me more confident and giving me reasons to love myself and be whoever I am.

Helping me find community in every aspect of my school life.

Navigating Practicalities: Resources and Challenges

Tunu explained that ICP's programs have three main branches: the Glocal Connections Club (GCC), Community Dinners (CD), and Community Lounge Events (CLE). The Global Lounge in the Robert G. Kuhn Centre is a key support system, providing a prominent space that demonstrates TWU’s commitment to international students.

While Ashani praised ICP for essential resources, she identified gaps in practical support, particularly around banking and taxes. “The ICP helps with things like getting a SIN number, but there’s little guidance on banking or doing taxes,” she said. These challenges can be overwhelming for international students. Tunu also noted the logistical hurdles of setting up life in Canada, such as selecting a phone plan or navigating public transportation. He described these tasks as daunting, especially when combined with the high cost of services in Canada.

What do the students have to say?

Financial and Housing Concerns

Ashani expressed concerns about TWU’s housing and meal plans, noting that the challenge lies less in the cost and more in the inconsistent communication and frequent changes. She mentioned additional charges for early summer arrivals and the difficulty of securing affordable off-campus housing. Tunu echoed these sentiments, explaining that for many international students, the uncertainty around move-out dates, especially when informed last minute, adds stress. He emphasized that this is particularly tough for students in leadership roles who need reliable housing policies earlier in the summer before student leadership orientation.

Spiritual and Emotional Growth

One area where TWU shined for Ashani was spiritual and emotional support. “Being part of a Christian community has had a profound impact on me,” she said, noting that the ICP fosters both spiritual and emotional connections among international students. This community provided her with a crucial support network to navigate the emotional ups and downs of university life.

Tunu acknowledged TWU’s efforts in supporting mental health but noted that more awareness is needed, especially for international students. “Sometimes it feels like there’s a disconnect, especially for international students who are commuters. Their experience is vastly different from those living on campus,” he remarked.

Chris emphasized that the mission of Intercultural Programs (ICP) is to create a space where local and international students can come together, build relationships, and experience a sense of family. He pointed to the scripture in Matthew 28:19, which calls us to "go and make disciples of all nations," as central to their purpose. "You can't have deep conversations about faith unless you've built trust," Chris said, acknowledging that many of TWU's international students come from non-Christian backgrounds. While he commended the university's strong efforts in fostering community through various programs, he sees room for growth in deepening relationships and bridging cultural gaps. Through events like community dinners, cultural activities, and intentional conversations, ICP strives to connect students in ways that reflect Christ's love and fulfill the call to reach all nations.

As TWU continues to embrace its international student community, it’s clear that both challenges and opportunities exist in fostering a truly inclusive environment. Insights from students highlight the importance of strengthening peer connections, enhancing support systems, and offering tailored resources for international students.

Upcoming Events to Watch For:

TWU’s Intercultural Programs (ICP) will soon host several exciting events. The Culture Expo has grown to attract 700 attendees, while the upcoming Spring Festival, celebrating Asian cultures, draws 400 to 500 participants. With ICP's social media presence expanding, students and community members are encouraged to follow along for updates. These events offer opportunities for connection, cultural exchange, and shared experiences within the TWU community.

To see the whole survey click this link: https://docs.google.com/forms/d/1uwmSv_XoI8NZ4rEWrIbSvVVe0AWf9SIauraAMnBelQE/edit?ts=66fa3a84#responses